Smarter Customer Engagement from Wherever
Affordable | Reliable | Intelligent Contact Center Solutions
Better, Faster Service
Intelligently route calls, chats, emails, and text messages to the right employee every time.
Personalized Interactions
Automatically know who is calling in real-time to give your customers the top-tier service they expect.
AI-Powered Workflows
AI Interaction Insights increases your capacity to help more customers and improve customer experience.
Integrated with Unite
Drive more productivity and better customer experiences with our hosted Contact Center integrated with Unite.
Intermedia Unite for MS Teams
Intermedia Unite, the Perfect Complement to Microsoft Teams
Only Intermedia Unite offers two fully integrated options for adding our award-winning, cloud-based unified communications solutions to Microsoft Teams.
Key Benefits:
- Integration Your Way: Works side-by-side with Teams or directly within native Teams interface to compliment your Teams communications experience.
- Powerful Phone System: Seamlessly add award-winning cloud voice to Teams and get the features, reliability and flexibility your business needs.
- Advanced Features: Unite includes the advanced features your business needs to ensure your customers can communicate with your company however they need.
- Trusted Microsoft Partner: Intermedia is the only Unified Communications provider who offers and supports a full range of Microsoft services.
Easy and Worry-Free
Easy to Use
Deploys 100% remotely for agents in any location, with remote installation, training, and support.
Easy to Manage
Intuitive communication technology means delighted customers and happy, productive employees, everywhere.
Easy to Set Up
Minimal setup requirements mean quick onboarding and happy customers, faster.
Easy to Buy
Plans geared to businesses of any size and industry – even those who don’t think they need Contact Center.