Designed with unsurpassed levels of reliability for peace of mind, NEC’s SV9100 platform is one of the easiest to configure. It easily integrates with existing IT technology as a fully inter-operable digital or IP system. Ideal for small and medium-sized businesses with up to 896 employees. Its intelligent design helps to solve today’s communications challenges and is built to scale as your business grows.
Features
Key Sets
A wide range of choices – choose from IP or digital, 2 to 32 keys, self-labeling, color display, or digital and IP cordless mobile handsets for your system. NEC phones offer a wide variety of models to complement every workstation.
UT880/Phablet
The UT880 provides you with easy access to your NEC Unified Communications (UC) desktop/mobile client. Get UC functionality — corporate directories, presence, instant messaging, unified messaging, and call control – available at your fingertips.
Mobile Extension
Mobile Extension gives you access to all of the features of your desktop phone from nearly any external communications device. It enables you to use a mobile device, home phone or other external devices to simulate an extension of your office phone.
UM8000 Voicemail
The UNIVERGE UM8000 solution is a blade-based unified messaging system that delivers abundant message storage, scalable port capacity and all the features you’ve come to expect from NEC. It offers capabilities such as voicemail to email, Presence-based Greetings, Web Mailbox Manager, and Mobile Web Mailbox Manager.
Inmail
InMail is an embedded solution that automates your communications by providing voicemail to email integration and Automated Attendant features. This embedded solution for the UNIVERGE SV9100 unified communications platform can help meet your organization’s communications needs both now and in the future.
Unified Communications (UC Suite)
UC Suite delivers an integrated unified communications (UC) solution for your UNIVERGE SV9100 Communications Server that enhances your organization’s ability to collaborate. It comes complete with full integration and Microsoft Outlook, CRM integration with Sales Force, and various other 3rd party products are available.
Call Centre Applications (ACD)
A powerful yet easy to use application that puts the operator in control. Enables greater management of calls and employees for enhanced customer service. Real-time reporting and real-time monitoring enhance customer service at a small business price.
Call Recording
NEC’s VoIP Call Recording solution, dvsAnalytics Encore®, is a comprehensive recording and quality management solution which records calls in all IP environments, making Encore VoIP call recording both simple and cost-effective.
Web Conferencing
With NEC Meeting Center’s audio conferencing and web/video collaboration, your employees have the tools to effectively collaborate with colleagues and customers as well as reduce overall travel expenses.
MLC Client
Mobile devices are becoming the primary communications method for most of today’s on-the-go workforce. Along with this expanded use of mobile phones for business comes the challenge of remaining connected and effective, without the functionality of a networked telephone.
ML440/Wireless
NEC’s SMB Wireless (ML440) solution provides your employees true on-site mobility with the productivity-enhancing features and functionality of their desktop phone.
Hospitality
Your business benefits from this solution by utilizing its extensive features such as flexible numbering, room status, and toll-restriction check-in mode. Hospitality Management helps hospitality industry employees save time and lower operational expenses while providing guests responsive, high-end services. It efficiently integrates with your PMS to help streamline and coordinate communications.
Call Analysis
Generate reports on your company’s telecommunication usage. Call analysis allows you to track employee call time and how many calls they have made or received in a day. It allows you to track calls and assign calls to certain projects. Review how often your lines are being used with detailed reports so you can effectively manage and pay for what you use.
Collaboration Tool (web RTC)
A video and web collaboration tool that works on your internal network. Any employee on your network can connect with you. Our current promo offers four free licenses with the purchase of a new system.
In Control
Manage all your calls cradle to grave. Receive reports of all calls made on your phone system and view the status of every call and how the call was handled. It helps you manage customer service issues in an efficient and timely manner. Click to view sample reports.